Our IT department has been working hard on the design, development and implementation of our new android app. The app has been constructed to ensure we remain a market leader in the use of field service technology and since its introduction we’ve already seen several improved operational efficiencies. Some of the benefits the new app brings include:
- “Real time” job closures – whenever the engineer has a connection, the job closure information is automatically sent through to the PRISM portal.
- On-line signature capture – ideal for contract collections or ID & Verification services.
- On-site barcode scanning of terminal TID & Serial Numbers – removing the risk of data inputting errors.
- Image or document upload from site – seamless file attachment system direct from the tablets camera on-site, through to the web based, fully visible PRISM portal.