Field services
Break fix service
As a business prism offers two types of break fix option: 4-hour response Prism has a UK and Republic of Ireland field force and we are able to offer a 4-hour break fix response (excluding remote geographic areas). Our field force has the ability to carry spare peripheral items and devices …
Collection service
As a company prism is aware how important it is for you to receive faulty and redundant devices back from your end users. Unfortunately returning these items is not always a priority for them. Therefore, as a business prism can offer you a collection service throughout the UK and Republic …
Credit control services
Although prism is not able collect payments from site, we can visit on your behalf to initiate contact with the merchant. Contact can be lost with merchants due to site closure, change of address or contact details. Our field force can visit these sites on your behalf and feedback …
Installations
Whether you are looking for a short term roll-out of installations or a company to undertake day to day installations work on your behalf, then prism are the company to talk to. Having a field force which covers the UK and Republic of Ireland, prism is perfectly positioned to offer …
Other services
Paperwork collections With UK and Republic of Ireland coverage, prism can offer a fast and secure way of collecting application and renewal forms, along with other important documents from merchants. Whether you are looking for complete documentation or just a missing page or two, a visit to site by …