Customer Portal

implementation pending

Recruitment Portal

implementation pending

PRISM

Portal Access

Logistics

We strive to deliver the most appropriate, cost effective, delivery and collection solutions to meet our clients needs.

We operate in partnership with 3 mainstream courier firms, currently offering a choice of 11 primary delivery and collection services and utilise our existing engineering base when the situation dictates.

We ship to all areas of the UK daily, European destinations on a next day delivery basis (if request received before 15:00) and worldwide destinations on request. Our clients gain the pricing benefits of this structure and our long established relationships with our chosen courier firms.

Stock Tracking

All serialised items are scanned into the PRISM database on receipt using barcode scanning technology. Due to the transparency of the database, they immediately become visible to all concerned parties and all future movements of that item are recorded. All serialised items currently held within a live estate can be imported to the database on request. Our strict stock control processes combined with our long standing relationships with our chosen courier firms ensure that all asset movements are reported on quickly and accurately. As a result of this, Prism can financially guarantee serialised items against any potential loss.

Courier Despatch

For higher value items, fully tracked courier despatches can be sent for next day delivery. Tracking will provide the recipient with an accurate delivery window and will capture signature on completion. An international courier service can be provided; delivery speeds and tracking detail are dependent on location.

Mail Services

We are able to provide an efficient 1st class mail delivery service for small, low value items, promotional items and consumables. Replacement parts and peripherals can be mailed for next day delivery to resolve simple technical issues. Point of sale and promotional mail shot activities can be sent as part of a large campaign or daily as required.

Swap-Out Service

For replacement parts and items that need to be returned, we can provide a like for like swap service.

All items are packed into a protective tough box and despatched for next day delivery.

This would also give the same tracking and delivery window as the standard one way despatch. The return is then also tracked back to the warehouse.